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Privacy

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Dear user,

We inform you that this privacy statement is drafted pursuant to the Privacy Code (Legislative Decree 196 – 30/06/2003) and in fulfillment of the obligations established by EU Regulation 679/2016 and by Art. 10 of the Directive n. 95/46/EC, as well as the provisions of Directive 2002/58/EC, as updated by Directive 2009/136/EC, concerning Cookies.

This website collects some Personal Data from its Users.

Data Controller

Arena Veterinaria – Via Croce 6, 48026 Russi (RA)

Email address of the data controller:  info@arenavet.it

Types of Data collected

Personal Data collected from the Arena Veterinaria website, independently or through third parties, are: Cookies, Usage Data, Name, Surname, Phone Number, Address, City, Email.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data are collected.

Personal Data may be freely provided by the user or in the case of Usage Data, collected automatically during the use of this website.

Unless otherwise specified, all data required by this website is mandatory.
If the user refuses to communicate them, it may be impossible for this website to provide the Service.

In cases where this website indicates some Data as optional, users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.

Users who have doubts about which data are mandatory, are encouraged to contact the owner.

Any use of cookies – or other tracking tools – by this website or by third party service providers used by this website, unless otherwise specified, is intended to provide the Service requested by the User, in addition the additional purposes described in this document and in the extended information on the use of cookies, if available.

The user assumes the responsibility of the Personal Data of third parties obtained, published or shared through this website and guarantees to have the right to communicate or disseminate them, freeing the owner from any liability to third parties.

Mode and place of processing of collected data

Method of treatment

The Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. Processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated.

In addition to the Data Controller, in some cases, other subjects involved in the organization of this website (administrative, commercial, marketing, legal, system administrators) or external subjects (as suppliers of third party technical services, postal carriers) may have access to the Data, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.

Place

The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For more information, contact the Data Controller.

Your Personal Data may be transferred to a country other than the one in which you are located. To obtain further information on the processing site, the user can refer to the section concerning the processing of Personal Data.

You are entitled to obtain information on the legal basis for the transfer of Data outside the European Union or to an international organization of public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect the Data.

If one of the transfers described above takes place, the user can refer to the respective sections of this document or request information from the Owner by contacting him at the opening dates.

Retention period

The Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

  • Personal Data collected for purposes related to the execution of a contract between the Data Controller and the user will be retained until the execution of the contract is completed.
  • Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is met. The user can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Data Controller.

When the processing is based on the user’s consent, the Data Controller may retain the Personal Data for a longer time until such consent is revoked.

Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or an order of an authority.

At the end of the retention period the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purposes of the processing of collected data

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Contacting the User, Address management and sending of email messages, Analytics, Interaction with social networks, Displaying content from external platforms.

The types of Personal Data used for each purpose are indicated in the specific sections of this document:

Contacting the User

Contact form (on the contact page of this website)

By filling out the contact form on the contact page of this website with their Data, the user consents to their use to respond to requests for information, quotes, or any other kind indicated by the form header.

Personal Data collected: First Name, Last Name, Phone Number, Address, City, Email.

Contact by phone

Users who have provided their telephone number may be contacted for commercial or promotional purposes connected to this website, as well as to satisfy requests for support.

Personal Information Collected: Telephone Number.

Mailing List or Newsletter

By registering with the mailing list or the newsletter, the user’s email address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional information, relating to this site may be transmitted. user’s email could also be added to this list as a result of registering on this website, after clicking the checkbox to request subscription to the newsletter or after commenting on a blog article.

Personal data collected: Name, Surname, Email.

Address management and sending of email messages

This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the user. These services may also allow us to collect data relating to the date and time the messages are displayed by the User, as well as to the user’s interaction with them, such as information on clicks on the links inserted in the messages.

MailPoet (Wysija SARL.)

MailPoet is an address management and e-mailing service provided by Wysija SARL.

Personal Data Collected: Name, Surname, Email.
Place of processing: France – Privacy Policy

Analytics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of user behavior.

Google Analytics with anonymized IP (Google Inc.)

Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses Personal Information collected for the purpose of evaluating the use of this website, compiling reports and sharing them with other services developed by Google.
Google may use the Personal Data to contextualise and personalize the advertisements of its advertising network.

This integration of Google Analytics makes your IP address anonymous. Anonymisation works by shortening the IP address of the Users within the borders of the Member States of the European Union or in other countries participating in the agreement on the European Economic Area.

Only in exceptional cases, the IP address will be sent to Google’s servers and shortened within the United States.

Personal Data Collected: Cookies and Usage Data.
Place of processing: USA – Privacy Policy Google – Opt Out

Interaction with social networks

These services allow you to make interactions with social networks, or other external platforms, directly from the pages of this website. The interactions and information acquired from this website are in any case subject to the user’s privacy settings related to each social network. If an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, the same collect traffic data relating to the pages in which it is installed.

Like button and Facebook social widgets (Facebook, Inc.)

The “Like” button and Facebook social widgets are services of interaction with the social network Facebook, provided by Facebook, Inc.

Personal Data Collected: Cookies and Usage Data.
Place of processing: USA – Privacy Policy

Displaying content from external platforms

These services allow you to view content hosted on external platforms directly from the pages of this website and to interact with them.

In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, the same collect traffic data relating to the pages in which it is installed.

Google Fonts (Google Inc.)

Google Fonts is a service of visualization of font styles managed by Google Inc. that allows this website to integrate such content within its pages.

Personal data collected: cookies and usage data.
Place of processing: USA – Privacy Policy Google

Google Maps (Google Inc.)

Google Maps is a map visualization service managed by Google Inc. that allows this website to integrate such content within its pages.

Personal data collected: cookies and usage data.
Place of processing: USA – Privacy Policy Google

Instagram Widget (Instagram, Inc.)

Instagram is an image visualization service managed by Instagram, Inc. that allows this application to integrate such content within its pages.
Personal data collected: cookies and usage data.
Place of processing: USA – Privacy Policy

User Rights

Users may exercise certain rights with reference to the Data processed by the Data Controller.

In particular, the user has the right to:

  • withdraw consent at any time. The user can withdraw the processing of his personal data previously expressed.
  • oppose the processing of your data. You may object to the processing of your data when it occurs on a legal basis other than consent. Further details on the right of opposition are indicated in the section below.
  • access your data. You have the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
  • verify and ask for rectification. The user can verify the correctness of his data and request the update or correction.
  • obtain treatment limitation. When certain conditions are met, the user can request the limitation of the processing of their data. In this case the Data Controller will not process the Data for any other purpose other than their conservation.
  • obtain the cancellation or removal of their Personal Data. When certain conditions occur, the user can request the cancellation of their data by the owner.
  • receive your data or have it transferred to another holder. The user has the right to receive his data in a structured format, commonly used and readable by automatic device and, where technically feasible, to obtain the transfer without hindrance to another owner. This provision is applicable when the Data are processed with automated tools and the processing is based on the User’s consent, on a contract of which the User is a party or on contractual measures connected to it.
  • propose a complaint. The user can lodge a complaint with the competent personal data protection authority or act in court.

Details on the right of opposition

When Personal Data is processed in the public interest, in the exercise of public authority to which the Data Controller is invested or to pursue a legitimate interest of the Data Controller, users are entitled to oppose the processing for reasons related to their particular situation.

Users are reminded that, if their data are processed for direct marketing purposes, they can oppose the processing without providing any reasons.

To find out if the Owner deals with data for direct marketing purposes, users can refer to the respective sections of this document.

How to exercise the rights

To exercise the rights of the user, users can direct a request to the contact details of the Data controller indicated in this document or fill in the request form for cancellation or export of data.

Requests should be sent to Arena Veterinaria – Via Croce 6, 48026 Russi (RA) – Email: info@arenavet.it

Application form for cancellation or export of personal data on the site.

Select your request:


The requests are deposited free of charge and processed by the Owner as soon as possible, in any case within a month.

As an interested party, you have the right at any time to obtain confirmation of the existence or otherwise of such data and to know its content and origin, verify its accuracy or request its integration or updating, or rectification (Article 7 of Legislative Decree 196/2003). According to the same article, you have the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their treatment.

Cookie Policy

This website uses cookies. To learn more and to read the detailed information, the user can consult the Cookie policy.

More information on treatment

Defense in court
The User’s Personal Data may be used by the Data Controller in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of this Application or related Services by the user.

The user declares to be aware that the Data Controller may be obliged to disclose the Data by order of the public authorities.

Specific information

At the user’s request, in addition to the information contained in this privacy policy, this website may provide the user with additional and contextual information regarding specific services, or the collection and processing of Personal Data.

System logs and maintenance

For needs related to operation and maintenance, this website and any third party services used by it may collect system logs, which are files that record the interactions and which may also contain Personal Data, such as the user IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact details.

Response to “Do Not Track” requests

This website does not support “Do Not Track” requests.
To find out if any third-party services used support them, the user is invited to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by informing users on this page. Please therefore consult this page regularly, referring to the date of the last modification indicated at the bottom. In case of non-acceptance of the changes made to this privacy policy, the user is required to cease using this website and may request the Data Controller to remove his Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to Personal Data collected until then.

Definitions and legal references

Personal Data (or Data)
It constitutes personal data any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a physical person identified or identifiable.

Usage Data
This information is collected automatically through this website (even from third-party applications integrated into this website), including: IP addresses or domain names of the computers used by the user who connects to this website, the addresses in URI (Uniform Resource Identifier) ​​notation, the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (good order, error, etc. .) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the website, with particular reference to the sequence of pages consulted, to the parameters relating to the operating system and to the user’s computer environment.

User
The individual who uses this website that, unless otherwise specified, coincides with the interested party.

Interested
The natural person to whom the Personal Data refers.

Responsible for processing (or responsible)
The natural person, legal person, public administration and any other entity that processes personal data on behalf of the Owner, as set out in this privacy policy.

Data Controller (or Owner)
The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools adopted, including the security measures related to the operation and use of this website. The Data Controller, unless otherwise specified, is the owner of this website.

This website
The hardware or software tool through which the Personal Data of Users are collected and processed.

Service
The Service provided by this website as defined in the relevant terms (if any) on this site.

European Union (or UE)
Unless otherwise specified, any reference to the European Union contained in this document shall be extended to all current member states of the European Union and the European Economic Area.

Cookies
Small portion of data stored in the User’s device.

Legal references

This privacy statement is drawn up on the basis of multiple legislative systems, including articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy statement applies exclusively to this website.

This page is visible, through the link at the bottom of all the pages of the Site pursuant to art. 122 second paragraph of Legislative Decree no. 196/2003 and following the simplified procedures for the information and the acquisition of consent for the use of cookies published in the Official Gazette No. 126 of June 3, 2014 and the related register of measures No. 299 of May 8, 2014.